Sales Manager

1. Business Strategy & Planning

Develop and implement business strategies for the Travel Agent (TA) channel in alignment with the Company's business objectives.
Prepare monthly, quarterly, and annual sales plans to achieve revenue, room night, and market share targets.
Conduct market research and analyze travel trends and customer behavior to recommend effective sales strategies.

2. Partnership Development & Management

Identify, develop, and maintain relationships with travel agencies, tour operators, corporate clients, and strategic partners.
Negotiate and manage partnership agreements, pricing policies, sales programs, and payment terms.
Regularly evaluate partner performance, expand the partner network, and propose promotional programs to increase sales.

3. Sales Operations Management

Monitor and manage bookings from the TA channel, ensuring effective control of room rates, allotments, room inventory, and occupancy optimization across the hotel system.
Collaborate closely with the Revenue, Front Office, Food & Beverage, and Operations teams to ensure excellent service quality for group and partner guests.
Proactively resolve operational issues and customer concerns to enhance guest satisfaction.

4. Team Leadership & Development

Recruit, train, coach, and develop the Sales team.
Set sales targets (KPIs), monitor performance, and evaluate individual achievements.
Build a professional working environment while developing future sales leaders.

5. Business Analysis & Reporting

Analyze sales performance by market segment, business partner, and sales program.
Recommend initiatives to increase revenue, improve business performance, and optimize operating costs.
Prepare weekly, monthly, and quarterly business reports, KPI reports, and other reports as required by Management.

6. Other Responsibilities

Perform other duties assigned by the Management.
Ensure compliance with the Company's policies, procedures, and operational standards.

Male/Female, 30–50 years old.
Bachelor's degree or above in Business Administration, Economics, Hospitality Management, Tourism, or related fields.
At least 3 years of management experience in sales within the hotel, restaurant, tourism, or hospitality industry.
Good command of spoken English.
Strong leadership, communication, negotiation, and presentation skills.
Proven ability to develop and maintain customer and business partner relationships.
Strong business mindset with excellent market analysis, risk management, and sales target achievement capabilities.

Recruitment position