A25 IMPERSONATION ALERT: Customers Are Urged to Exercise Extra Caution When Booking

Recently, there have been fake accounts, fan pages, and other forms of impersonation of the A25 Hotel brand attempting to approach customers with unofficial booking information and promotions.

A25 strongly advises customers to remain vigilant, especially when asked to make a bank transfer, provide personal information, or book through unverified accounts.

3 Things to Check Before Booking

1. Prioritize verified booking channels

For your safety, customers are advised to contact the A25 Hotline: 1900... or the official A25 Zalo account with a verified gold badge to receive assistance and confirm booking information.

These channels can be used to verify room rates, promotions, and payment information before making any transaction.

2. Be cautious with fan pages and social media accounts

Currently, A25's Facebook page does not have a blue verification badge due to certain issues arising during the registration/verification process. A25 sincerely apologizes for this inconvenience and recommends that customers do not rely solely on Facebook's verification badge to identify the official page.

Instead, customers should carefully check the page name, contact information, official website, and most importantly, verify the information through the A25 Hotline or the official A25 Zalo account with a gold verification badge before making a booking.

3. Verify all information before making a payment

If you have any concerns about an account, room rate, promotion, or payment information, please contact the A25 Hotline or official Zalo account to verify the information before making any transaction.

Don't rely solely on the name, logo, or brand images — always verify the official channel before booking or making a payment.

A25 Hotel sincerely apologizes to our customers for any inconvenience that may arise during the verification process. The safety and interests of our customers are always A25's top priority.

If your friends or family are planning to book an A25 hotel, please share this warning with them to help everyone stay alert and avoid unnecessary risks.