A25 HOME+ – The New-Generation Loyalty Program of A25 Hotel

With the desire to express our sincere appreciation for our valued guests and to deliver increasingly personalized stays, A25 Hotel proudly introduces the upgraded A25 HOME+ Loyalty Program, designed with enhanced privileges and a more transparent, easy-to-follow reward system.

What is A25 HOME+?

A25 HOME+ is the official loyalty program of A25 Hotel, created exclusively for guests who frequently stay within the A25 system. Beyond room discounts, the program focuses on elevating the overall experience through exclusive privileges and dedicated customer care before, during, and after each stay.

Exclusive Benefits of A25 HOME+

As a member of A25 HOME+, guests can enjoy a wide range of special privileges, including:

• Preferential room rates beyond standard promotions at the time of booking

• Discounts on A25 ecosystem services, such as dining, massage, and motorbike rental (services provided directly by A25)

• Complimentary early check-in and late check-out (up to 2 hours, depending on membership tier)

• Free room upgrades, subject to room availability

• Dedicated personal care consultant to assist throughout the stay

A25 HOME+ Membership Tiers

The program features four membership tiers, reviewed annually based on total spending:

• Silver: New members

• Gold: From 300 points/year (equivalent to 30,000,000 VND)

• Diamond: From 600 points/year (60,000,000 VND)

• Platinum: From 1,200 points/year (120,000,000 VND)

Point conversion rate: 1 point = 100,000 VND

Membership tiers are automatically tracked and updated by the system, ensuring accuracy and convenience.

Tier Maintenance Policy

• Membership tiers are reviewed on a 12-month cycle

• If maintenance requirements are not met, the tier will be downgraded by no more than one level per year, helping members retain long-term benefits

Special Notice for Existing Members

To ensure continuity of benefits for loyal guests:

• All current benefits will remain unchanged until the end of 2026

• From 2027 onward, the A25 HOME+ program will be fully implemented and evaluated under the new criteria

How to Check Membership Status & Benefits

Guests can easily check their membership tier and benefits via:

• Website: www.a25hotel.com

• Hotline: 1900 6925

• Zalo Customer Care: 0789 252525

• Email: cskh@a25hotel.com

A25 Hotel sincerely values your trust and companionship and is committed to continuously enhancing our services so that every stay at A25 feels warm, familiar, and truly like a second home.