Dear Valued Customers and Partners,

Recently, A25 HOTEL has identified several cases of impersonation in which individuals have fraudulently used our brand name and images to carry out online scams, particularly through fake Facebook pages.

We hereby issue an urgent warning to all customers: PLEASE DO NOT INTERACT WITH OR ENGAGE IN ANY TRANSACTIONS via any unofficial websites or pages. Scammers often advertise unreal promotions and exploit customer trust to illegally appropriate assets.

To protect your rights and interests, please take note of the official information of A25 Hotel below:

Fake Facebook pages to avoid:
https://www.facebook.com/A25luxuryhotelyourhouse
https://www.facebook.com/hethonghotela25toanquoc

To ensure you receive accurate information and enjoy a safe booking experience, please only access and interact with our official Facebook pages:

Official Facebook pages of A25 Hotel:

• A25 HOTEL Fanpage: https://www.facebook.com/a25hotelvn

• A25 SAPA Fanpage: https://www.facebook.com/a25hotel.sapa

Official Zalo account of A25 Hotel:
Zalo: https://zalo.me/a25hotel

Official contact information:

In addition to Facebook, you may contact and obtain information about A25 Hotel through the following official channels:

• Official website: https://a25hotel.com/

• Booking hotlines: 1900 6925 – 0789 252525

• Contact email: cskh.booking@a25hotel.com

A25 HOTEL WILL NEVER ask customers to transfer money to personal bank accounts or conduct transactions through any unofficial channels. All legitimate bookings and payments are made via our official website, directly at the hotel front desk, or through reputable and authorized travel partners.

We strongly advise all customers to remain vigilant and carefully verify information before making any transactions. If you detect any signs of impersonation or fraud, please contact us immediately through the official channels listed above for assistance and verification.

Thank you for your trust and continued support.