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Reception Supervisor

  Reception Supervisor

1. Job Description:
- Responsible for controlling all activities of revenue, expenditure, export and import of goods at the facility.

- Supervise the working shifts of the Receptionists.

- Check the activities of the Receptionists.

- Train and guide the Receptionists.

- Increase the number of shifts when the Receptionists are on leave.

- Resolve customer incidents, requests and complaints
2. Requirements:
- Have experience in a similar position.

- Good appearance, agile.

- Good communication skills in English

- Proficiency in office computer

- Understanding of hotel management software
- Communication skills, skills in coordinating and assigning work, teamwork skills.

- Skills in handling complex situations, resolving complaints professionally and effectively;
- Effective supervision and time management skills.

3. Benefits:
- Salary from 15- 25 million + allowance of 500k. Salary is negotiated according to ability;

- 4 days off/month.

- Salary increase every 3-6 months
- High seniority regime: from the 13th month onwards, each year, employees will receive an additional 3% seniority salary bonus.

- High promotion opportunities
- Accommodation when employees live far away
- Weekly/monthly/yearly rewards and when contributing to the development of the Group
- Responsibility allowance (by department)
- Visiting, condolences, birthdays.

- Full social insurance, health insurance, unemployment insurance according to regulations.

Contact:
- Address for submitting interview application:
Hanoi: 98 Son Tay,Ba Dinh
Ha Long: 31 Thanh Nien, Bai Chay
Ho Chi Minh: 55 Cach Mang Thang 8, Ben Thanh
Da Nang: 137 Nguyen Du, Hai Chau
- Email: tuyendung@a25hotel.com
- Hotline: 0906239925

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