Reception Supervisor

Job description

1. Job Responsibilities:

Responsible for controlling all activities of revenue, expenditure, export, and import of goods at the facility.
Supervise the working shifts of the Receptionists.
Check the activities of the Receptionists.
Train and guide the Receptionists.
Increase the number of shifts when the Receptionists are on leave.
Resolve customer incidents, requests, and complaints

2. Requirements:

Have experience in a similar position.
Good appearance, agile.
Good communication skills in English.
Proficiency in office computer.
Understanding of hotel management software.
Communication skills, skills in coordinating and assigning work, and teamwork skills.
Skills in handling complex situations, resolving complaints professionally and effectively;
Effective supervision and time management skills.

3. Benefits:

Salary from 15- 25 million. Salary is negotiated according to ability.
4 days off/month.
Salary increases every 3-6 months.
High seniority regime: from the 13th month onwards, each year, employees will receive an additional 3% seniority salary bonus.
High promotion opportunities.
Accommodation when employees who live far away.
Weekly/monthly/yearly rewards and when contributing to the development of the Group.
Visiting, condolences, birthdays.
Full social insurance, health insurance, and unemployment insurance according to regulations.
Subsidized meals

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